What is JISQ15001?
^{It is a JIS standard for requirements for a compliance program on personal information protection, and was established on March 20, 1999.It specifies the minimum requirements for the protection of personal information and can be applied within the scope of a business's appropriate, personal information protection objectives.The standard also adopts the management system principle and expects business operators to enhance their own management capabilities.}

Introduction

Keyware Solutions Inc., as a comprehensive information services provider, at all times, works for the enhancement of IT technology, strives to provide customer satisfaction, and aims to contribute to the furtherance of a prosperous society. The Company is aware of and promulgates and enforces among its employees and corporate officers the importance of the appropriate handling and protection of personal information and emphasizes compliance therewith in promoting corporate activities.

Privacy Policy

The Company shall endeavor to provide adequate consideration and to appropriately protect personal information when handling personal information in accordance with the following Privacy Policy.

1. The Company shall clearly indicate the purpose of utilization of personal information, and shall obtain, utilize and provide such information within the scope required for achieving the specified purpose of utilization.
2. The Company shall comply with the Act on the Protection of Personal Information, relevant laws and regulations, guidelines specified by the national government and other rules.
3. The Company shall ensure security by taking reasonable security measures along with preventative and corrective steps in case of unauthorized access to, or loss, damage or leakage of personal information.
4. When providing personal data handled by the Company to a third party, the Company shall take steps to prevent the information being leaked or provided again by that third party by means of contractual obligation unless there are special circumstances.
5. The Company shall respond, to a reasonable extent, to requests for the confirmation or correction of personal information.The Company shall also appropriately respond to complaints, consultations and inquiries.Please contact the Company using the contact provided in advance.
6. The Company will continually make improvements to the personal information management system including this Policy.

Handling of Personal Information

Personal information used for our business is handled as follows.

Personal information protection manager

Address: 5-37-18, Kamikitazawa, Setagaya-ku, Tokyo, Japan
Representative: Masahiro Mita, President & CEO
Personal information protection manager: Corporate Officer in charge of Corporate Staff

Purpose of use of personal information

The Company handles personal information entrusted to us by an individual within the scope of the following purposes of use.

1. Personal information about customers
   • To provide information on events such as seminars and exhibitions
   • To provide information on products and services and promotional materials
   • To propose and sell products and services
   • To introduce sales and service contacts
   • To conduct research and analysis for the development of better products and services
   • To provide maintenance and support
   • To communicate, cooperate, negotiate, execute contracts, and request performance with customers
2. Personal information of our business partners
   • To communicate with business partners
   • To cooperate with business partners
   • To negotiate, execute contracts, and request performance in relation to business transactions
3. Personal information of shareholders
   • To exercise rights and fulfill obligations under the Companies Act
   • To disclose various information to our shareholders
   • To implement various measures to facilitate relations with shareholders
   • To manage shareholders in accordance with prescribed standards based on various laws and regulations, such as the preparation of shareholder data
4. Personal information of event attendees
   • To contact and provide event-related information
   • To provide information on related products and services
5. Personal information of prospective employees
   • To select employees
   • To provide information on our business, company information, application procedures, and other information related to job hunting
6. Personal information of individual customers who use services provided by the Company
   • Please refer to the terms of use of the relevant service.
7. Personal information on Directors and employees (including families)
   • For personnel management, operations management, and management of salaries, etc.
   • For welfare, health and safety, and management of health
   • For creation of notifications, reports, and documentation in accordance with laws and regulations, etc.

Use of personal information for other purposes

If it becomes necessary to use personal information for purposes other than those described above, we will confirm the consent of the individual on a case-by-case basis, except where permitted by laws and regulations.

Joint use of personal information

The Company may share personal information between group companies to the extent necessary for the above purposes.In such cases, we will enter into a contract with the party with whom the personal information will be shared regarding the handling of personal information, and supervise them to ensure that the personal information is used appropriately.

• <Scope of personal information to be shared>
  • Name of affiliated organization (company name, organization name, etc.), title/designation, etc., name, contact (telephone number, e-mail address, etc.), customer comments and questions, etc.

• <Person responsible for management of personal information to be shared>
  • Keyware Solutions Inc.
    Address: 5-37-18, Kamikitazawa, Setagaya-ku, Tokyo, Japan
    Representative: Masahiro Mita, President & CEO
  • CREVA SYSTEMS Co., Ltd.
    Address: 3-24-21 Shiba, Minato-ku, Tokyo (2F and 4F, Sanwa Building)
    Representative: Hiroaki Yamamoto, President & CEO 
  • Keyware Service Inc.
    Address: 5-37-18, Kamikitazawa, Setagaya-ku, Tokyo, Japan
    Representative: Norihiro Takeno , President & CEO
  • Keyware Hokkaido Inc.
    Address: 1-1-5 Kita Nanajo Nishi, Kita-ku, Sapporo City (No. 18, 8F, Marumasu Building)
    Representative: Katsuhiko Sato , President and CEO
  • Keyware Nishinippon Inc.
    Address: 3-4-10 Doshomachi, Chuo-ku, Osaka City (8F Sompo Japan Doshomachi Building)
    Representative: Toru Asano , President & CEO
  • Keyware Kyusyu Inc.
    Address: 3-13-21 Hakataeki-higashi, Hakata-ku, Fukuoka City (7F, F Building)
    Representative: Shoichi Tamura , Representative and CEO
  • OGAL Inc.
    Address: 5-37-18, Kamikitazawa, Setagaya-ku, Tokyo, Japan
    Representative: Kazuaki Yoshimura , President & CEO

Provision of personal information to third parties

We will not provide personal information to third parties without prior consent of the individual, except as required by laws and regulations.

Subcontracting the handling of personal information

The Company may subcontract part or all handling of personal information to a third party.In this case, we will select a subcontractor that meets sufficient standards for the protection of personal information, stipulate items related to maintaining confidentiality in the subcontractor agreement, and supervise the subcontractor as necessary and appropriate.

Requests for disclosure of personal information

You may request the disclosure, etc. of your personal information (notification of purpose of use, disclosure, correction, addition, deletion, suspension of use or elimination, or suspension of provision to a third party) to the Company by contacting our contact point.However, we may not disclose all or part of this information in the following cases: (1) When said disclosure may harm the life, person, property, or other rights or interests of the requesting person or a third party, (2) When said disclosure may result in a serious impediment to appropriate operations of the Company, (3) When said disclosure would violate other laws or regulations.Additionally, when deleting or halting use of personal information would be difficult or incur significant costs, and we can take alternative measures that would protect the rights and interests of the person in question, we will take these measures.When requesting disclosure, we will confirm the identity of the person in question or their representative.

Contact Point for Inquiries/Complaints Concerning Personal Information

Please contact the contact point indicated when you provided us with your personal information.
If you do not know the contact point, please contact the following.

The Company is a target business of the JIPDEC, a certified personal information protection organization.You may file a complaint with the JIPDEC regarding the handling of personal information by a target business.

The Company endeavors to revise and improve the content of the "Privacy Policy," "Handling of Personal Information," and "Contact Point for Inquiries/Complaints Concerning Personal Information," (referred to collectively as the "Policies"), and may make changes except where otherwise stipulated in laws and regulations, or other policies, etc.The changed policies shall become effective on notification to users or publication on the company website.